Forging Remote Relationships

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Immersive learning module

Forging Remote Relationships

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Connecting Remote Teams

Learners explore a situation in which members of a company's remote and hybrid workforce are struggling to build and maintain good working relationships. Common issues that hamper remote/hybrid workers from building effective relationships are identified, as well as solutions and strategies.

Learners will be notified when their performance will be scored and can return to the menu before proceeding. Green, yellow and red visual cues indicate the quality of their response.

Skills practiced

Active Listening
Adaptability
Analytical Thinking
Establishing Next Steps
Probing Questions
Pragmatism
Natural Paraphrase

Module Details

Lesson description

Speak with your assistant, Nia Okoro, to discover what is on the day's itinerary.
Speak with your assistant, Nia Okoro, about your upcoming meeting with Lexi Lux, who has concerns about the working relationships of her team.
Biz-R sales team manager Lexi Lux has concerns about her remote employees’ ability to build and maintain working relationships without being on-site. Lexi has strong opinions on how to address the issue, and has met with Biz-R’s Human Resources manager, Hannah Parker, but she feels Hannah has other priorities. Explore Lexi’s concerns so you can follow up with Hannah and help these two professionals collaborate to achieve their professional goals.
You reach out to Hannah to explore her approach to supporting remote employees’ ability to build and maintain good working relationships. Hannah demonstrates a firm grasp of the issue, but her proposed approach, while valid, does not align with Lexi’s.Discuss Hannah’s position and gather the information you need to identify a hybrid solution that addresses each executive’s primary concerns and benefits Biz-R’s employees and the company itself.
Present Hannah’s counterproposal to Lexi and forge a compromise solution.

Target learners