Hospitality Training

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Hospitality Training

With tailored immersive learning content that mirrors real-world experiences

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Trusted by  
global brands across industries

More focused than e-learning peers

275

More confident to act on what they learned after training

3.75

More emotionally connected to training content than classroom learners

Faster to train than in the classroom

*Results from a STUDY CONDUCTED BY pwc & talespin

Why Talespin For Hospitality Training

Risk-free Realistic Simulations

To fail & learn without impacting guest experiences.

Frictionless Independent Learning

To shorten employee onboarding experience.

Cost-efficient
Training Program

To drive measurable impacts to the bottom-line.

Use Cases for
The Hospitality Sector

BACK

Guest Interaction Excellence

Master the entire guest journey, from the nuances of first impressions during check-in to ensuring a seamless check-out experience.

Delve deep into handling various guest personalities and preferences, ensuring every individual feels uniquely catered to.

Navigate complex scenarios such as handling special requests, complaints, or inquiries, ensuring guest satisfaction at every touchpoint.

Operational Mastery

Equip teams with skills to run daily operations smoothly, from room assignments, dining reservations, to event management.

Practice handling unexpected operational hitches, such as overbookings, facility malfunctions, or sudden influxes of guests.

Understand the intricate balance between meeting guest demands and staying within the bounds of operational feasibility.

Cultural and Ethical Proficiency

Engage with a diverse clientele by understanding and respecting global cultural nuances, ensuring that the hospitality remains universally welcoming.

Learn to navigate sensitive subjects, from dietary restrictions to religious practices, ensuring every guest feels at home.

Immerse in the hotel's ethical standards, including sustainability initiatives, inclusivity practices, and community engagement.

Create Custom Hospitality Learning Content In Hours

Sample Modules for
A Learning Series

Initiation Adventure

A Newcomer's Journey in the Hotel Industry

Conflict Resolution

Navigating Reservation Mix-Ups

Championing Diversity

Cultivating an Inclusive Atmosphere

Building Rapport

Greeting High-Profile Guests

Persuasive Upselling

Highlighting Premium Experiences

Ethical Leadership

Sustainability and  Guest Experience

Artful Communication

Detailing Hotel Experiences

Team Synergy

Coordinating a Luxury Event

Negotiation Mastery

Balancing Guest Expectations with Operational Limits

Explore the library

A Full Suit of Tools To Accelerate Your VR Hospitality Training

Learn From  Ready-made Immersive Content For Today's Most Essential Skills

Dive straight into 20+ pre-made immersive training modules that cover the most essential skills for modern business, such as conflict resolution, leadership, and effective communications.

explore the library

Learn From  Ready-made Immersive Content For Today's Most Essential Skills

Dive straight into 20+ pre-made immersive training modules that cover the most essential skills for modern business, such as conflict resolution, leadership, and effective communications.

EXPLORE THE LIBRARY

Create & Customize Learning Content With  Our No-Code Content Creation Tool

Create and customize immersive learning content to meet your specific enterprise needs.
Fully compatible with various Learning Management Systems and Enterprise Grade IT standards. Talespin has removed your frictions to adoption of immersive learning at scale.

Check out copilot designer

Create & Customize Learning Content With  Our No-Code Content Creation Tool

Create and customize immersive learning content to meet your specific enterprise needs.

Fully compatible with various Learning Management Systems and Enterprise Grade IT standards. Talespin has removed your frictions to adoption of immersive learning at scale.

Check out CoPilot Designer