Managing Frustration

Learning Content

Leading through uncertainty unit 2

Managing Frustration

Economic instability, large strategic shifts, market disruptions, sociopolitical events, and public health crises can all have a profound impact on the well-being of a workforce. As leaders face continuous workplace disruptions and unprecedented challenges, how they communicate with their workforce and lead their teams through uncertainty is more critical than ever. Practicing and applying these skills will prepare them for when these challenging situations arise.

Module Details

In this Managing Frustration module, learners take on the role of Chief Operating Officer at a company that has experienced massive disruptions causing challenges to both management and employees. Through immersive conversations, learners will practice essential communication skills, like active listening, affect regulation, and self-awareness, to improve their leadership when faced with uncertainty.

Skills practiced

Active Listening
Affect Regulation
Self-Awareness
Other Awareness

Module Details

Learning objectives

Learners will be able to regulate themselves in high-stress situations and appropriately address the challenges of a colleague who is not affected by those situations
Learners will be able to recognize and express their feelings in a non-judgmental and professional manner
Learners will be able to help a colleague feel heard by listening actively and with empathy
Learners will be able to support a colleague in their needs by managing emotions and working towards a productive outcome

Target learners

Leaders & Managers

PREREQUISITES

None

SUPPORTED HARDWARE:

Meta Quest 2 & Pro
Desktop Streaming

Leading Through Uncertainty Immersive Learning Series

Leading Through Uncertainty is a five module series that will teach learners to cope with common scenarios that may arise during moments of crisis. Economic instability, large strategic shifts, market disruption, sociopolitical events, and public health crises can all have a profound impact on the well-being of a workforce. This experience will allow the learner to practice the key leadership skills essential to successfully navigating these pivotal moments.

The Benefits of Immersive Learning