Empathetic Persuasion

Learning Content

Leading through uncertainty unit 5

Empathetic Persuasion

Economic instability, large strategic shifts, market disruptions, sociopolitical events, and public health crises can all have a profound impact on the well-being of a workforce. As leaders face continuous workplace disruptions and unprecedented challenges, how they communicate with their workforce and lead their teams through uncertainty is more critical than ever. Practicing and applying these skills will prepare them for when these challenging situations arise.

Module Details

In this Empathetic Persuasion module, learners take on the role of Chief Operating Officer at a company that has experienced massive disruptions causing challenges to both management and employees. Through immersive conversations, learners will practice essential communication skills, like self-awareness, other-awareness, and affect regulation to improve their leadership when faced with uncertainty.

Skills practiced

Self-Awareness
Other Awareness
Affect Regulation
Active Listening

Module Details

Learning objectives

Learners will be able to productively disagree and problem solve with a colleague who is reacting to crisis situations
Learners will be able to support a colleague process their emotions enough to be able to see alternative and effective solutions
Learners will be able to prioritize compromise and collaboration when decision makers are under pressure to make a quick decision

Target learners

Leaders & Managers

PREREQUISITES

None

SUPPORTED HARDWARE:

Meta Quest 2 & Pro
Desktop Streaming

Leading Through Uncertainty Immersive Learning Series

Leading Through Uncertainty is a five module series that will teach learners to cope with common scenarios that may arise during moments of crisis. Economic instability, large strategic shifts, market disruption, sociopolitical events, and public health crises can all have a profound impact on the well-being of a workforce. This experience will allow the learner to practice the key leadership skills essential to successfully navigating these pivotal moments.

The Benefits of Immersive Learning