Communcating Succinctly

Learning Content

Communicating Succinctly

Leading through uncertainty unit 1

Communicating Succinctly

Economic instability, large strategic shifts, market disruptions, sociopolitical events, and public health crises can all have a profound impact on the well-being of a workforce. As leaders face continuous workplace disruptions and unprecedented challenges, how they communicate with their workforce and lead their teams through uncertainty is more critical than ever. Practicing and applying these skills will prepare them for when these challenging situations arise.

Module Details

In this Communicating Succinctly module, learners take on the role of Chief Operating Officer at a company that has experienced massive disruptions causing challenges to both management and employees. Through immersive conversations, learners will practice essential communication skills, like active listening, other awareness, and speaking succinctly, to improve their leadership when faced with uncertainty.

Skills practiced

Other Awareness
Active Listening
Empathy
Clarity
Speaking Succinctly
Encouragement
Follow Up Question
Natural Paraphrase
Empathetic Persuasion
Summarizing
Establishing Next Steps

Module Details

Learning objectives

Learners will be able to use assertive communication to resolve conflicts in conversation
Learners will be able to properly establish emotional composure in the context of a conflict-affected conversation
Learners will be able to identify the perspective of the other party in a conflict-affected conversation
Learners will be able to assertively articulate their own perspective in a conflict-affected conversation
Learners will be able to identify the source of the conflict within a conflict-affected conversation
Learners will be able to properly utilize creative problem solving within a conflict-affected conversation
Learners will be able to establish resolution steps at the conclusion of a conflict-affected conversation

Target learners

Leaders & Managers

PREREQUISITES

None

SUPPORTED HARDWARE:

Meta Quest 2 & Pro
Desktop Streaming

Leading Through Uncertainty Immersive Learning Series

Leading Through Uncertainty is a five module series that will teach learners to cope with common scenarios that may arise during moments of crisis. Economic instability, large strategic shifts, market disruption, sociopolitical events, and public health crises can all have a profound impact on the well-being of a workforce. This experience will allow the learner to practice the key leadership skills essential to successfully navigating these pivotal moments.

The Benefits of Immersive Learning